Privacy Policy

Last Updated: June 18, 2025

At AutomatedViking.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.automatedviking.com), use our services, or interact with us. By accessing our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: When you fill out forms (e.g., contact forms, demo booking, or newsletter signups), we may collect your name, email address, phone number, company name, or other details you provide.
Account Information: If you create an account to access our services (e.g., API integrations), we may collect your username, password, and related account details.
Payment Information: If you purchase services, we may collect billing details (e.g., credit card information) through secure third-party payment processors. We do not store payment information directly.

b. Non-Personal Information

Browsing Data: We collect information about your device and how you interact with our website, including IP addresses, browser type, device type, operating system, pages visited, time spent, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. Cookies may store session data, preferences, or unique identifiers.
API Data: If you use our API services, we may collect technical data (e.g., sensor data, machine identifiers) to provide and improve our services.

c. Information from Third Parties

We may receive information from third-party partners, such as analytics providers (e.g., Google Analytics) or marketing platforms, to understand user behavior or improve our services.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To process inquiries, book demos, or facilitate API integrations.
To Improve Our Website: To analyze user behavior, optimize site performance, and enhance user experience.
To Communicate: To respond to your inquiries, send newsletters (with your consent), or provide updates about our services.
For Marketing: To deliver personalized ads or promotions (where permitted by law and with your consent).
For Security and Legal Compliance: To protect our website, prevent fraud, and comply with applicable laws (e.g., GDPR, CCPA).

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

Service Providers: With trusted third parties (e.g., hosting providers, payment processors, analytics tools) who assist us in operating our website and services. These providers are contractually obligated to protect your data.
Legal Obligations: When required by law, such as to comply with subpoenas, court orders, or regulatory requirements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent: When you explicitly agree to share your information (e.g., through API integrations with your systems).

4. Cookies and Tracking Technologies

We use cookies to:

Ensure our website functions properly (essential cookies).
Analyze site usage and performance (analytics cookies).
Deliver personalized content or ads (marketing cookies).

You can manage cookie preferences through our cookie consent tool on your first visit or by adjusting your browser settings. Note that disabling cookies may affect site functionality.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Opt out of marketing communications or certain data processing (e.g., cookies).
Data Portability: Request a transferable copy of your data.

To exercise these rights, contact us at privacy@automatedviking.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR).

California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, or disclose.
Request deletion of your personal information.
Opt out of the sale of your personal information (we do not sell your data).

6. Data Security

We implement reasonable technical and organizational measures to protect your information, such as encryption, secure servers, and access controls. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

Personal information from forms is retained until you request deletion or it’s no longer needed for service delivery.
Non-personal data (e.g., analytics) may be retained indefinitely in aggregated form.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international data transfers under GDPR or similar regulations.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or via email (if applicable). The “Last Updated” date indicates when changes were made.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@automatedviking.com

For GDPR purposes, our Data Protection Officer can be reached at the above email.