top of page

Refund Policy

Refund Policy for AutomatedViking.com

Last Updated: June 18, 2025

​

At AutomatedViking.com, operated by Automated Viking LLC, we aim to provide high-quality services and products to our customers. This Refund Policy outlines the conditions under which you may request a refund for purchases made through our Website. By making a purchase, you agree to the terms of this policy.

​

1. Eligibility for Refunds

We offer refunds under the following circumstances:

  • Non-Delivery: If a purchased service or digital product (e.g., access to resources, subscriptions) is not delivered as promised within the specified timeframe.

  • Defective Product/Service: If a digital product or service is materially defective or does not function as described on the Website at the time of purchase.

  • Cancellation Within Cooling-Off Period: For eligible services, you may cancel within 3 days from the purchase date, provided the service has not been used or accessed.

​

Refunds are not available for:

  • Change of mind after using or accessing a service/product.

  • Failure to meet system requirements you are responsible for verifying.

  • Purchases made through third-party platforms, which are subject to their refund policies.

​

2. Refund Process

To request a refund:

  1. Contact Us: Submit your request via email to support@automatedviking.com within 7 business days of purchase. Include your order number, purchase date, and reason for the refund.

  2. Review: We will review your request and respond within 3 business days. We may request additional information to verify eligibility.

  3. Processing: If approved, refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your payment provider.

​

3. Non-Refundable Items

Certain items are non-refundable, including:

  • Services or digital products that have been fully delivered or accessed (e.g., downloaded resources, used API credits).

  • Customized services or products tailored specifically for you.

  • Promotional or discounted items clearly marked as non-refundable at purchase.

​

4. Cancellations

If you purchase a subscription or recurring service, you may cancel at any time by contacting us at support@automatedviking.com. Cancellations take effect at the end of the current billing period, and no further charges will apply. No partial refunds are provided for unused portions of a billing period unless required by law.

​

5. Contact Us

For refund requests or questions about this policy, please contact us:

Email: support@automatedviking.com
 

We aim to respond to all inquiries within 5 business days.

​

6. Compliance with Laws

This Refund Policy complies with applicable Missouri and federal consumer protection laws. If you are a Missouri resident, you may have additional rights under the Missouri Merchandising Practices Act. For more information, contact the Missouri Attorney General’s Office.

​

7. Updates to This Policy

We may update this Refund Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with a revised “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

​

Thank you for choosing AutomatedViking.com. We value your trust and are committed to addressing your concerns fairly.

bottom of page