top of page

Shipping Policy

Shipping Policy for AutomatedViking.com

Last Updated: June 18, 2025

​

At AutomatedViking.com, operated by Automated Viking LLC, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines our shipping processes, including methods, costs, delivery times, and other details for products purchased through our Website. By placing an order, you agree to the terms of this policy.

​

1. Shipping Methods and Costs

  • Carriers: We use trusted shipping carriers (e.g., USPS, FedEx, UPS) to deliver your order. The specific carrier will be selected based on your location, order size, and chosen shipping method.

  • Options: At checkout, you may select from available shipping methods, such as Standard, Expedited, or Priority shipping. Options and costs will be displayed before you complete your purchase.

  • Costs: Shipping costs are calculated based on the order weight, dimensions, destination, and selected method. Costs will be clearly shown at checkout. Free shipping may be offered for qualifying orders (e.g., above a minimum purchase amount), as indicated during checkout.

​

2. Processing and Delivery Times

  • Order Processing: Orders are typically processed within 1-3 business days after payment confirmation. Processing may take longer during holidays or promotional periods.

  • Delivery Times:

    • Standard Shipping: 5-7 business days within the contiguous United States.

    • Expedited Shipping: 2-3 business days within the contiguous United States.

    • International Shipping (if applicable): 7-14 business days, depending on destination and customs processing.

  • Note: Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or other factors beyond our control.

​

3. Shipping Destinations

  • Domestic: We ship to all 50 U.S. states, including Missouri, and U.S. territories (e.g., Puerto Rico, Guam).

  • International (if applicable): We offer international shipping to email support@automatedviking.com for more details. International customers are responsible for customs fees, duties, and taxes, which are not included in the shipping cost.

  • Restrictions: We do not ship to P.O. boxes or certain restricted areas. Contact us if you have questions about your delivery location.

​

4. Tracking Your Order

  • Tracking Information: Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can track your package directly through the carrier’s website.

  • Lost Shipments: If your order does not arrive within 10 business days of the estimated delivery date, contact us to investigate. We are not responsible for delays caused by incorrect shipping addresses provided by you.

​

5. Damaged or Incorrect Items

  • Damaged Items: If your order arrives damaged, contact us within 7 days of receipt with photos of the damage. We will arrange a replacement or refund, per our Refund Policy.

  • Incorrect Items: If you receive the wrong item, contact us within 7 days to arrange a return and replacement at no additional cost.

  • Refer to our Refund Policy at https://www.automatedviking.com/refundpolicy for details.

​

6. Shipping Address Accuracy

  • You are responsible for providing a complete and accurate shipping address at checkout. We are not liable for delays, lost packages, or additional costs due to incorrect or incomplete addresses.

  • If an order is returned to us due to an undeliverable address, we will contact you to confirm the address. You may be responsible for additional shipping costs to resend the order.

​

7. Contact Us

For questions about shipping, tracking, or this policy, please contact us:

Email: shipping@automatedviking.com
 

We aim to respond to all inquiries within 3 business days.

​

8. Compliance with Laws

This Shipping Policy complies with applicable Missouri and federal consumer protection laws, including the Missouri Merchandising Practices Act. If you are a Missouri resident, you may have additional rights. For more information, contact the Missouri Attorney General’s Office.

​

9. Updates to This Policy

We may update this Shipping Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with a revised “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

​

Thank you for shopping with AutomatedViking.com. We appreciate your business and strive to ensure a smooth shipping experience.

bottom of page